Privacy Policy- Earth Magic Medicine App

Effective date: 20.07.2026

Last updated: 20.07.2026

Earth Magic Medicine respects your privacy and is committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how Earth Magic Medicine (“I”, “me” or “my”) collects, uses, stores and discloses personal information when you use the Earth Magic Medicine mobile application, website, services, events, courses or other offerings.

This policy has been prepared with reference to the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles and applicable Google Play requirements.

1. Information I may collect

Depending on how you use the app, I may collect:

Your name, email address, telephone number and contact details
Account details and login information
Information you provide when completing a form, questionnaire or application
Booking, event registration and course enrolment information
Purchase and transaction details
Communication preferences and marketing consent
Messages, comments, reviews or other content you submit
Technical information such as device type, operating system, app activity, IP address and general usage information
Notification preferences and device identifiers needed to deliver push notifications
Photos, files or camera access if you choose to use an app feature requiring them

I only seek to collect information that is reasonably necessary to provide and improve the app, services and offerings.

2. Sensitive and health information

Some services, applications or questionnaires may invite you to provide information concerning your menstrual cycle, physical or emotional wellbeing, medical history, medication, pregnancy, fertility, loss or other health-related matters.

This may constitute sensitive or health information under Australian privacy law. I will only collect this information when it is reasonably necessary for the service and with your consent, or where otherwise permitted by law.

You are not required to provide sensitive information through the app unless it is necessary for a service you have chosen. Please do not share health information in public community areas, comments or forums.

The app provides educational and wellbeing information and is not a substitute for medical advice, diagnosis or treatment.

3. How information is collected

Information may be collected when you:

Create or update an account
Use the app or website
Join a membership or community
Book a session, workshop, course, circle or retreat
Purchase a product or service
Complete a form, application or questionnaire
Contact me or subscribe to communications
Post, comment or interact with app content
Enable notifications or other optional app features

Some technical and usage information may be collected automatically by Wix and other service providers that support the app.

4. How I use your information

I may use your information to:

Create and manage your account
Provide access to app content, resources and services
Process bookings, registrations and purchases
Deliver courses, events, workshops and other offerings
Respond to enquiries and provide customer support
Assess suitability for a service where you have submitted an application
Send administrative notices, booking information and important app updates
Send educational content, event updates or marketing communications where you have consented
Personalise and improve the app experience
Maintain app security and prevent misuse
Meet legal, regulatory, insurance, accounting and record-keeping obligations

I will not use sensitive or health information for advertising or unrelated marketing purposes.

5. Payments

Payments may be processed through Wix or an authorised third-party payment provider. Payment card details are generally collected and processed directly by the payment provider and are not stored by Earth Magic Medicine in full.

Payment providers handle information according to their own privacy policies and security practices.

6. Third-party service providers

The app and associated website are created and hosted using Wix. Wix and its service providers may process information required to operate the app, maintain accounts, deliver communications, process bookings and payments, provide analytics or support other app functions.

Information may also be disclosed to trusted providers that assist with:

Website and app hosting
Payment processing
Email and marketing communications
Booking and event management
Analytics and technical support
Accounting, legal or professional services

These providers are permitted to access information only as needed to perform their services or comply with applicable law.

I may also disclose information where required by law, to protect someone’s health or safety, to investigate suspected unlawful activity, or with your consent.

I do not sell your personal information.

7. Overseas data processing

Wix and other service providers may store or process information using servers located outside Australia. As a result, personal information may be transferred to or accessible from other countries.

Where required, I take reasonable steps to select reputable providers and ensure personal information is handled consistently with applicable privacy obligations. However, privacy protections in another country may differ from those applying in Australia.

8. Push notifications and device permissions

If you enable push notifications, the app may send educational content, booking reminders, event information and app updates. You can disable notifications through your device settings.

The app may request access to features such as your camera, photos or files only when required for an optional feature. You may refuse or withdraw these permissions through your device settings, although some features may then be unavailable.

9. Analytics and app usage

Wix or other analytics providers may collect information about how the app is accessed and used. This can include device information, app interactions, approximate location based on IP address, session information and diagnostic data.

This information helps monitor performance, correct technical issues, understand how features are used and improve the app experience.

10. Marketing communications

If you subscribe or otherwise consent, I may send information about educational content, services, courses, events and offerings.

You can unsubscribe at any time by using the unsubscribe link in an email or contacting me. You may still receive essential transactional or administrative communications relating to your account, booking or purchase.

11. Community features and user content

If the app includes community areas, comments, profiles or discussion spaces, information you post may be visible to other app members.

Please avoid publishing private, confidential, medical or sensitive information in these areas. You are responsible for the information you choose to make public or share with other members.

Community participation is subject to the app’s community guidelines and terms of use.

12. Information security

I take reasonable administrative, technical and organisational measures to protect personal information from loss, misuse, interference, unauthorised access, modification and disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Please protect your login details and contact me promptly if you believe your account or information has been compromised.

13. Data retention

Personal information is retained only for as long as reasonably necessary to provide services, manage accounts, meet legal and financial obligations, resolve disputes and maintain appropriate business records.

When information is no longer required, I will take reasonable steps to delete or de-identify it, unless retention is required or authorised by law.

14. Access and correction

You may request access to personal information I hold about you or ask for inaccurate, incomplete or outdated information to be corrected.

To make a request, contact me using the details below. I may need to verify your identity before responding. In some circumstances, access may be limited or refused where permitted by law, in which case I will explain the reason where appropriate.

15. Account and data deletion

You may request deletion of your app account and associated personal information by:

Using the account deletion option within the app, if available; or
Emailing [insert privacy email address] with the subject line “Account Deletion Request.”

I will process the request within a reasonable period, subject to any information I am legally required or reasonably permitted to retain, including transaction, taxation, insurance or dispute-related records.

16. Children’s privacy

The app and its services are intended for adults aged 18 years and over. I do not knowingly collect personal information from children through the app.

If you believe a child has provided personal information without appropriate consent, please contact me so the information can be reviewed and, where appropriate, removed.

17. External links

The app may contain links to external websites, booking platforms, social media services or other third-party resources. I am not responsible for the privacy practices or content of those external services. You should review their privacy policies before providing personal information.

18. Privacy enquiries and complaints

If you have a question, concern or complaint about how your personal information has been handled, please contact:

Earth Magic Medicine
Contact: Dunja Vairaktaris
Email: hello@earthmagicmedicine.com.au
Website: www.earthmagicmedicine.com.au

I will review and respond to privacy concerns within a reasonable period.

If you are not satisfied with my response, you may be entitled to contact the Office of the Australian Information Commissioner through the OAIC website.

19. Changes to this Privacy Policy

This Privacy Policy may be updated when the app, services, technology or legal obligations change. The current version will be published on the Earth Magic Medicine website and made available through the app.

Material changes may also be communicated through the app or by email where appropriate.